Healthcare Response – Telephone & Online Screening

Online Screening

  • Dedicated welcome screen that may be co-branded with organization’s logo.
  • Accessed via embedded link on organization’s website or laptop using SMH’s secure address and organization’s private password.
  • User gets immediate feedback that may be downloaded to take to healthcare provider, customized referral and links to relevant mental health information and resources.
  • Organization has password-protected access to SMH’s administration module to customize welcome and referral messages, to generate on-demand screening reports and to add up to five demographic questions.
  • Accompanied by online educational and promotional materials.
  • Screenings are available in English and Spanish

Telephone Screening

  • Dedicated toll free number with automated, anonymous screening and organization-specific referral message directing callers to appropriate resources
  • Depression, bipolar disorder and alcohol screening in English and Spanish
  • Bi-weekly and quarterly reports documenting utilization and results
  • Educational and promotional materials

Optional Telephone Features (separately priced upon request)

  • Automatic Transfer: Connects callers to your organization’s 24-hour call center or helpline
  • Customized Reports: Documents responses to multiple referrals or added telephone questions

Why Participate
Register
Materials
> Telephone & Online Screening

Results
Participating Organizations
Contact Healthcare Response